BISMARCK, N.D. - More than a thousand Paratransit riders in the Bismarck-Mandan area could be facing lapses in their service.
Bis-Man Transit's Paratransit service gets hundreds of people where they need to go each day.
It’s the complimentary public transportation service for those who are mentally or physically unable of riding the regular, fixed bus routes. But, riders need special certification to use it.
Transit officials say over a thousand Paratransit riders have certifications expiring this year. The re-certification process can take around 21 days, as it includes an application and approval from the rider's healthcare provider.
Up-to-date registration is beneficial for both the rider and the transit service overall.
"It not only ensures that people still need the service as opposed to using fixed route service, but it also maintains our database of where people are.
Oftentimes, people move and forget to tell us, things like that," Roy Rickert, executive director of Bis-Man Transit said.
Rider certification is good for three years, and renewal starts at the expiration date of the last certification.
To fill out your recertification application click on the link attached to the right side of this story.