MINOT, N.D.- Trinity health is focusing on improved service with a new patient and family advisory council.
This twelve-person council aims to identify ways Trinity can improve their service with face-to-face conversations.
A Trinity spokesperson says this will help them keep patient led care as a priority.
Half of the council is made up of current patients that Trinity says is a good representation of those they see.
“Six patients and then six Trinity employees, and then I serve as a co-lead along with Danaka Walz. We co-lead and we have equal representation from both the employees and the patients,” said Trinity chief nursing officer Karen Zimmerman.
The council meets every two months.