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Lincoln residents frustrated after boil water advisory

(KFYR)
Published: Jan. 26, 2020 at 4:50 PM CST
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For the second time in two months, Lincoln residents are being asked to boil their water before using it. The boil order comes after a sample tested positive for bacteria and after the city just opened a new water line.

These Lincoln residents are upset they can't use regular tap water.

"It is a nuisance, I mean, It's a service that we pay for and we expect..if you're paying for a service you expect to have good quality water," said Lincoln resident, Jessup Pelkey.

The city turned on the new water line last week but closed the valve Thursday after they received complaints about sediment in the water.

"I'm angry at the entire situation because we trust those people to keep us safe and I believe that those steps were missed," said Lincoln resident, Dave Manwiller.

Mayor Gerald Wise says he was told the new line was ready for use.

"We were told something was ready to go. We were looking forward to all this new fresh water coming into the city. No more water restrictions," said Mayor Gerald Wise.

Engineers flushed fire hydrants on Thursday trying to remove any additional sediment in the system.

Mayor Wise says the city is working on a implementing a new system called codeRED which issues reverse 911 calls and text alerts if a situation were needed in the future.

"We'll get through this, we've gone through it again but you know, there's those few that get frustrated...I'm frustrated" said Mayor Wise.

Residents say they're frustrated at the slow progression of the boil water advisory being lifted. However, Mayor Wise says more tests will be conducted on Monday, with those results coming back as early as Tuesday and he says they won't turn on the line until he's 100 percent sure it's safe.

Water will still be available for residents at the Lincoln Police Station for a short time after the boil advisory is over.

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