Montana Fines Insurance Company For Multiple Violations - KFYRTV.COM - Bismarck, ND - News, Weather, Sports

Montana Fines Insurance Company For Multiple Violations

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A Montana Insurance company was asked to pay a hefty fine after a routine service exam was done on the company.

Blue Cross Blue Shield of Montana or Caring for Montanans Inc. in Helena paid $250,000 last week to the state after a multi-year examination was conducted on the company's inner workings. The exam looked at how the company pays commissions to its agents and how it handles customer complaints and denied claims.

Even though these exams are required by law, rarely does a company have to pay such a large fine.

In this case the company has to because the exam showed that it was applying out-of-network costs for emergency room care, which is a violation to state law. The company was also collecting money for things other than health insurance and did not disclose it to the employers who paid the premium, they also failed to retain required records that would have allowed examiners to determine if they were following state law.

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